Missed-call coverage for service businesses

Answer business calls when your team is busy.

Your AI voice agent greets callers, asks what they need, and collects their contact details. Your team gets a summary and transcript so they can follow up without starting over.

Keep your number You approve every rule Turn it off anytime
Meet Chloe
Live voice demo

Fictional demo company Oak City Heating & Air

Try saying: “Our AC stopped cooling.”

Ready when you are

Live browser demo · Uses your microphone · No phone number needed

NeedNo cooling
PriorityToday
Next stepCall back
Your team answers first No new phone system Optional text-back Read call summaries

A better missed-call experience

Your caller gets an answer. Your team gets the details.

The agent asks what the caller needs and how to reach them. Your team gets the details in one place, ready for a callback.

  1. 01

    Answer naturally

    Chloe introduces herself, acknowledges why they called, and gives them room to respond.

  2. 02

    Ask one thing at a time

    Short, relevant questions capture the service need, urgency, location, and preferred next step.

  3. 03

    Get the details for a callback

    Your team gets a concise summary, contact details, and the action the caller expects next.

What your team receives

See who called, what they need, and how to follow up.

Read the call summary to see what the customer needs, how urgent it is, and whether they asked for a callback or a transfer.

Example call summary6:43 PM
JM
Jordan M.

Returning customer · AC repair

Needs callback
Reason
Upstairs AC stopped cooling
Urgency
Home getting warm · No safety risk
Requested
Tomorrow morning appointment

If they hang up

Add a text-back option for missed callers.

When messaging is enabled for your business, missed callers can reply on their own time. You approve the text, and we confirm where replies go and what messaging costs.

Example text conversation
Tuesday · 6:42 PM
RLR
Snappy LeadsText message · Just now
Missed call6:42 PM · No voicemail
Hi, this is Oak City Heating & Air. Sorry we missed your call. What can we help with? Reply here and our team will follow up.Sent automatically · 6:42 PM
Our upstairs AC stopped cooling. Can someone come tomorrow?Customer · 6:43 PM

Lead recovered

No cooling · Appointment requested
Sent to owner

Illustrative demo. The wording and routing are customized to your business.

Setup included

We configure the agent with you before calls are forwarded.

Keep your business number. We check your provider’s forwarding options and agree on when the agent should answer.

  1. 01

    Share your business information

    Tell us your services, hours, coverage area, and how your team handles urgent calls.

  2. 02

    Review and test the call flow

    Approve the greeting, questions, callback expectations, and any transfer destination. Try it before customers do.

  3. 03

    Turn on coverage and review calls

    We help configure forwarding. Review summaries and transcripts, then adjust the call flow as needed.

Setup timing, included minutes, and pricing are agreed before service starts.

Request voice setup

Designed to earn trust

Your phones stay yours. Your rules stay in control.

You approve what it says

Chloe follows your approved services, hours, service area, escalation rules, and callback expectations.

Urgent calls go to the right person

Urgent transfers go to a separate approved number, never back to the forwarded main line.

You can review the calls

You can review every call outcome, adjust the flow, pause coverage, or turn forwarding off.

Danny Sullivan, founder of Snappy Leads

Founder-led setup

You work directly with me.

I'm Danny Sullivan, an AI product engineer and former service-business owner. I set up the call flow with you and help you review calls and improve the answers over time.

Email Danny

Before you try it

Frequently asked questions.

Do we have to replace our phone system?+

You can usually keep your current number and phones. We check your provider’s call-forwarding options and set up the agent to answer when your team can’t.

What does Chloe say to callers?+

You approve the greeting, business information, and questions before launch. Chloe introduces herself as an AI assistant and asks for the details your team needs to follow up. We set rules for prices, appointment requests, and urgent calls.

What happens if someone hangs up?+

Optional text messages let eligible missed callers reply with what they need. We confirm messaging requirements, costs, and where replies go before turning this on.

Can it transfer an urgent call?+

Yes, if you approve a transfer path. We send transfers to a separate owner or dispatcher number so the call cannot loop back into the forwarded main line.

How much does voice coverage cost?+

Voice AI starts at $799/month. Your quote confirms included minutes, call forwarding, and any extra costs. Website chat starts at $399/month after a two-week free trial. We can quote both services together.

Try it with your business

Give callers help when you can’t pick up.

Tell us how your business handles calls. We’ll help you set up the right coverage.

Request voice setup Talk to Chloe first