Visitors leave without an answer.
They want to know whether you offer a service, cover their area, or are open today. If they can’t find the answer, they may try another business.
Website chat for service businesses
Old-school service.New-school tech.
Keep the personal touch your customers count on. We set up website chat that answers questions, collects contact details, and gives your team what they need to follow up while you’re busy serving customers.
Two-week free trial Your own dashboard See where leads come from
Your website assistant
Try it live ↙Oak City Heating & Air
Try asking about this sample business
This is a demo. Your messages stay in this tab.
Example needAC not cooling
Service neededAC repair
Next stepTeam to follow up
Founder-led setup
You work directly with me.
I'm Danny Sullivan, an AI product engineer and former service-business owner. I set up chatbots and voice agents that answer customer questions, collect job details, and help your team follow up.
Questions answered anytime Your services and answers See where leads come from Your own private dashboard
The problem
Customers need answers while you’re busy working.
Give them a way to ask questions and leave the details your team needs to follow up.
Calls and messages wait.
You’re on a job or helping another customer. A voicemail or contact form can sit unanswered until you have time to check it.
Your team has to ask again.
A message that says “call me” leaves out the job, the urgency, and the best way to reach the customer. The follow-up starts with more questions.
Answer customer questions while you work. The chatbot uses your business information, collects the request, and saves the conversation for your team.
24/7Website chatSetup includedWe install and test itYour dashboardChats, contacts & sources
What you get
Answer website visitors. Handle missed calls.
Start with a website chatbot. Add a voice agent for phone coverage. We set up both to answer customer questions using your business information and collect the details your team needs to follow up.
Website chatbot
Turn website questions into leads you can follow up with.
- Answers questions about your services, pricing, hours, and service area using information you approve
- Collects the customer’s name, contact details, and what they need help with
- Saves the conversation and tracks the visitor’s page and campaign when available
- Collects appointment requests for your team to confirm
- Includes installation and testing on your website
Voice agent · Optional service
Answer callers when your team can’t get to the phone.
- Greets callers in your business’s name and identifies itself as an AI assistant
- Asks about the service needed, location, urgency, and callback details
- Gives your team a call summary and transcript to review
- Tells callers when to expect a callback and transfers calls as you approve
- Works with call forwarding from your existing business number
How it works
We set it up. You review it. Then it goes live.
You don’t need to build a chatbot or learn a new tool to get started. We help you prepare the answers, add it to your site, and check that it works.
- 01
Tell us how your business works
Share your services, prices, hours, and service area. We use that information to prepare your chatbot’s answers.
- 02
We build and test your chatbot
We add your answers and install the chat widget. You try it, review the responses, and tell us what to change before launch.
- 03
Go live and review your leads
Your trial starts when the chatbot is ready. See each conversation, contact request, and lead source in your dashboard, then record what happens next.
Your customer dashboard
See every chat. Track every lead.
Read conversations, find customer contact details, and see where leads came from. Mark each lead as new, contacted, booked, or lost, and add the value of jobs you book.
Example lead · Sample dataWebsite chat
JM
Jordan M.
Needs callbackReturning customer · AC repair
- Landing page
- /ac-repair
- Where they came from
- Google paid ad
- Campaign
- Summer AC repair
Your knowledge base
Update your answers in one place.
Add your services, hours, prices, and common questions. Save drafts for review, then publish the answers you want your chatbot to use.
Built for owners with their hands full
Keep doing the work you’re known for.
You shouldn’t have to stop a job to answer the same service-area question again. Give customers a helpful first response while you take care of the person in front of you.
Your chatbot gathers the details. Your team decides the next step. Danny checks the answers and makes sure requests reach your dashboard before launch.
Try two weeks freeIndustries we help
Built for businesses like yours.
We help service businesses answer common questions and collect requests for repairs, appointments, and estimates.
Repairs and maintenance
Answer service-area questions and collect repair or tune-up requests.
Service calls and estimates
Collect the issue, location, and details for your team to review.
New-patient inquiries
Answer office questions and collect appointment requests for staff to confirm.
Shop hours and service requests
Explain your services and drop-off process, then collect vehicle and contact details.
Projects and quotes
Collect project scope, timing, and contact details before an estimate call.
Your customers’ everyday questions
We’ll help you decide what to answer and when to pass a request to your team.
Choose your coverage
Choose chat, voice, or both.
Start with the coverage you need. We’ll confirm your setup, included usage, and monthly price before you pay.
Website Chat
Help website visitors get answers and take the next step.
From$399/month
- Answers from your approved business information
- Contact details and service requests
- Full chat transcripts in your dashboard
- Where leads came from and which jobs you booked
Voice AI
Give callers a helpful answer when your team is busy.
From$799/month
- A greeting tailored to your business
- Service needs, urgency, and callback details
- Call summaries and transcripts
- Call forwarding and rules you approve
Chat + Voice
Cover your website and phone with a setup built around your business.
Custompricing
- Everything in Website Chat and Voice AI
- Your services, hours, and answers used in both
- Website inquiries and missed-call coverage
- Setup and support for both services
Final pricing depends on your conversation volume, locations, and connections to other tools. We’ll include usage limits and any extra costs in your quote.
Want to try website chat first? Get 14 days free, with setup included and no card required. Request your chat trial
You stay in control
You approve the answers. Your team handles the customer.
Uses your approved information
The chatbot uses the answers you approve. Visitors can leave their details when they need help from your team.
Sends requests to your team
A contact request is a lead, not a confirmed appointment. Your team confirms the appointment and marks it as booked.
Lets you review every conversation
Read conversations, change chatbot answers, or pause chat from your dashboard.
Get started
Tell us about your business. We’ll handle the setup.
Fill out the form and Danny will email you to arrange setup. We’ll prepare your business information, install the chatbot, and test it with you before your two-week trial begins.
Your approved business information 14 days free after setup Your own chat dashboard
Before you try it
Frequently asked questions.
How does the two-week free trial work?+
We add your business information and install the chatbot on your website. Your 14 days start when it goes live. No card is required. Website chat starts at $399/month after the trial; we confirm your price with you before paid service starts.
Who handles the setup?+
You work directly with Danny. Share your services, service area, hours, and common questions; he prepares the answers, installs the chatbot, and checks that customer requests reach your dashboard.
What does the chatbot know?+
It uses the services, hours, and service area already saved in your business profile, plus the custom answers you publish. If it doesn’t have an answer, it tells the visitor to check with your business. Visitors can also leave their details for your team.
Can I see where a lead came from?+
Yes. You can see the page where a chat started and, when available, the website or campaign that brought the visitor there. Mark the leads you book and add the job value to compare results.
Does each customer have their own dashboard?+
Yes. Each business signs in to its own workspace to read conversations, update chatbot answers, and track leads.
Does it book appointments?+
The chatbot collects appointment requests. Your team confirms the time with the customer, then marks the lead as booked in the dashboard.
Do you also offer voice agents?+
Yes. Voice is a separate service for missed-call and after-hours coverage. Visit the Voice agents page to try the browser demo and learn how setup works.
Start your free trial
Help your next website visitor become a customer.
Get website chat, setup, and your own dashboard free for two weeks.